Imperial Tattoo Company

Tony was so sweet and great through the entire process! He emailed me back fast and you can tell he puts his heart in the artwork. Sabrina did my wife’s freckles and eyeliner and it looks stunning! We will be coming back to this shop for sure.

Real clean place , Nicely sanitized.,They do check your temperature, Very professional !Done two piercing that day! Will be going back soon for a nose piercing! Nothing but good for this business, 5 star is my rating

Wow! Kendall and Aaron are absolutely fantastic!
Kendall is the most gentle piercer I have ever encountered! She was kind and walked me through everything step by step!!
The tattoo that Aaron did for me is gorgeous! Everything I wanted!
And you can't forget about Geoff! Super nice guy and very helpful on the phone and in person!

Absolutely my favorite tattoo shop in the area, if not Texas. I’m a tattoo collector and these guys do it right from bell to bell. There was never a moment from the time I walked in to the time I walked out that I didn’t feel that everyone that worked there was confident, knowledgeable and beyond capable of handling my needs. This type of art is permanent and I’m glad these cats are out here setting an example. Seriously, beyond impressed.

The level of expertise mixed with the fun atmosphere makes for a great experience! It’s the cleanest tattoo shop I’ve been in! 95 percent of my tattoos are from the artists here! I’m always excited to bring and see challenges that these artists take on and they conquer them without hesitation. Any time I’m complemented on the art work on me, I fully recommend them to this shop!

Wow…what a calming and comfortable experience it was for me from the moment I stepped into the establishment coming from each and every staff member. My tattoo artists name was Anthony and was skilled for the design he made for me to the actual tattooing itself. Anthony explained the do’s and don’ts prior and after the tattoo. And with a fair price that can’t be beat. Listen…No need to think, Imperial Tattoo is the place to go if you’re looking for ink…As we used to say in Brooklyn NY “Oh Fuhgeddaboudit”.

Imperial Tattoo Company has some amazing tattoo artists. If you want a vibrantly colored tattoo that, generally, is likely to hold up over the years, Imperial can do that for you. A couple of the amazing artists we've experienced here are Scott and Aaron. Our household has had 3 tattoos done here, and additionally, we have experience with other tattoo companies and artists in the Houston and San Antonio area. Therefore, consider this an informed review and please read on for the major caveats that you need to be aware of prior to doing business with Imperial Tattoo Company.
1) Imperial Tattoo Company has some great artists. I reiterate this. I am personally pleased with the work Scott did for me.
2) I made an appointment for two things a) a touch-up of my first tattoo from Scott and b) to get another tattoo by Scott. The shop has a 72-hour policy for cancelling an appointment. I was 100% aware of this. Unfortunately, upon visiting a doctor 3 days prior to my appointment, my doctor sent me for an EMERGENCY ultrasound for a potentially life-threatening issue. On the way to get the EMERGENCY ultrasound, I telephoned the tattoo shop (this would be just over 72 hours from my appointment time), and made my cancellation verbally. The lady who answered the phone said I would have to email my cancellation. I explained I was driving an automobile en route to an EMERGENCY ultrasound and unable to access email. The following morning, I sent an email to confirm my cancellation. I received a patronizing email back from the shop manager, Tony Wayne stating that since I didn't inform them in writing 72 hours before, that I would forfeit my deposit. Note that my desire was to RESCHEDULE the appointment, not cancel it, and at no point was I asking to retain my deposit. I explicitly asked if I could simply put the deposit forward for a future appointment, which was denied.
3) I spoke with the OWNER of the shop by phone, who strongly backed up manager Tony Wayne's position that I hadn't followed their policies.
4) My final conversation was with Tony once again, where I conceded that my $50 deposit was a lost cause, and that I would need to put another deposit once I was medically cleared to have a new tattoo.
5) I reiterated the importance of this visit, because my first tattoo with them had color bleed out of it and needs touching up. Both Wayne and Scott assured me that this was no big deal and I agreed to the touch-up fee, and was also ready to pay for another full new tattoo in the same visit.
6) When the time came (medical clearance) for me to reschedule my appointment, I communicated with the artist Scott via the shop website. We communicated a few times to find a good date and set the date. When it came time to confirm a date and make a deposit, Scott went silent. The next email I got was again from manager Tony Wayne, informing me that since my wife had made a "negative comment" about their shop on a private neighborhood Facebook page, that we would no longer be able to do business with Imperial Tattoo Company. That's right. He refused to make the appointment, not even to repair the work done by Scott that we had established months earlier needed touching up.

Again, we weren't even asking for deposit money back, simply to put it forward toward the next appointment, for which we were happy to pay an additional $50 deposit. Nonetheless, manager Tony Wayne has not only refused new business, but is not allowing his artist Scott to complete touch-up work on the tattoo he already did for me at Imperial. In other words, he's refusing to warranty his shop's work, despite the artist's willingness to do so. At this point, this is all I ask. I would happily delete or update my review should manager Tony Wayne follow up and simply allow Scott to make good on his work, and I will pay the appropriate fees.

This review is in reference to my Polynesian tattoo done by Scott. This is my first Tattoo and I had a lot of anxiety. He was very patient throughout the process and made sure that my tattoo reflected what I had in mind. I had two sessions and it was wonderful experience. The facility was very clean, all workers were very courteous and social distancing, mask and cleaning hands were all mandatory. Will return again 👍 Thanks Scott!

Amazing! This shop is nicely designed, the tattoo chairs or cushy and comfy, all the staff are super nice and chill and the place is A+ clean. While I was there I overheard, I guess it was the manager, doing a cleanliness check. He was confirming that all the dusting/sweeping/cleaning had been done. My artist was Aaron Bates and he is one impressive tattoo artist. This was my second tattoo and he made it officially my first HIGH QUALITY tattoo, my first one looks like garbage in comparison to Aaron's great work. He's fast and his lines, details and shading are perfect. It looks like actual airbrushed artwork...He's good. And if you can't handle pain don't worry because he's very entertaining and it helps distract your attention away from the needle. He's also really generous. I had a budget and he worked with me and gave me WAAAAYYY more than I was expecting. In my opinion he's a quality artist that's going to do a high quality job regardless of your budget. I rate this shop an A+ on every level

I’ve gotten piercings by Kendall all came out great! Sabrina did microblading brows on me I know after the healing process they will look great! I like this tattoo place everyone is nice and knowledgeable. I would recommend this place to anyone!