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Review of Platinum Tattoos & Piercings

Platinum Tattoos & Piercings:

Platinum Tattoos & Piercings is a local tattoo and piercing shop located in San Antonio, Texas. The shop offers a variety of services, including body piercing, ear piercing, and tattooing. The shop is open from Friday to Sunday, from 12:00 pm to 12:00 am. The shop's interior is beautiful and clean.

The shop's staff is knowledgeable, professional, and friendly. They are always willing to help and answer any questions you may have. The staff is also very informative, and they make sure that you understand the process before starting any procedure. The shop's piercers are gentle and make sure that the process is as painless as possible.

However, some customers have reported negative experiences at the shop. Some customers have reported feeling rushed and dissatisfied with the earrings they were sold. Others have reported that the piercer was heavy-handed and unprofessional. Some customers have also reported that the staff was unwelcoming and rude.

Overall, Platinum Tattoos & Piercings is a great shop for those looking to get a tattoo or piercing. The shop's staff is knowledgeable, professional, and friendly. The shop's interior is beautiful and clean. However, some customers have reported negative experiences at the shop, so it is important to do your research and read reviews before visiting.

From the business

""Platinum Tattoos & Body Piercings is a family-friendly tattoo shop that provides quality custom tattoos and body piercings to clients in San Antonio, Texas. Founded in 2000,""

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Platinum Tattoos & Piercings Reviews - 100

4.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Lavenna Porter

Lavenna Porter

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Professional Respectful Gentle Piercer Painless Procedure Good Experience

Respectful, professional, and a gentle piercer….Rudy is the goat!! Went to get my nipples done for the first time and while I expected pain of course…it wasn’t excruciating pain how it’s made out to be. Not sure how you β€œgently” apply pain lol but Rudy made it happen. Will return

Alondra L. Perez

Alondra L. Perez

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Clean Helpful Staff Painless Piercing Returning Customer

Awesome. Super clean. They're staff is very helpful and informative. I got my septum pierced and felt almost no pain. Definitely coming back. Thanks!!!!

Lync

Lync

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Unwelcoming Staff Poor Service Expensive

I Went to Platinum tattoos and piercings (410,Evers) to get my daughter's ears pierced. upon walking in, the staff was very unwelcoming and not acknowledging me. I was told to pay upfront, I didn't know any better so I obliged. The front cashier said my earrings I brought were fine and needed to be sterilized. (2 hour wait) When I came back, I stood there awkwardly as nobody told me anything until I eventually sat down. After about 15 minutes, they informed me that my earrings were not in fact usable. Why wasn't I informed about this the first time? So they brought ones to sell me. I felt very rushed and didn't feel satisfied with the earrings they wanted me to buy, but I bought them anyway as they said I will be seen right after. A few minutes later, they said I had to wait another 2 hours because the piercer was going to break. I'm usually understanding with certain situations, but they were very rude the entire way. I kindly asked for my money back. (About 180.00$ all together not including the tip they make you pay upfront.) They refused and told me matter of factly, there was nothing i can do about getting my money back. Disputed anyway. How can you refuse to refund for a service that was never rendered? They also lost keepsake box for the earrings I brought in the first time. Horrible experience, I advise going elsewhere.

Bailey Speare

Bailey Speare

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Poor Customer Service Unprofessional Behavior

Previously had a good experience with this place however I Drove an hour and a half to this company for an appointment and was then turned away because the owner who scheduled the appointment forgot to actually put me on the schedule. When I asked for my deposit back since it wasn’t my mistake, I got no response and couldn’t get ahold of anyone. Used to recommend this place, but definitely wouldn’t now.

Mariana Estrada-Salas

Mariana Estrada-Salas

πŸ‘ πŸ‘Ž 😐
Friendly Staff Cleanliness Recommend

Came here because of the reviews and wasn't disappointed! I got ear piercings for my baby, friendly staff and nice place. I loved that the first thing you have to do as you walk in is put on a mask and wash your hands. I'm not sure if every place is like that, but Ioved it. Everything was very sanitary and made me feel very comfortable. Definitely recommend it.πŸ‘πŸ»πŸ‘πŸ»πŸ˜ A+

Selena Agredano

Selena Agredano

πŸ‘ πŸ‘Ž 😐
Great Service Friendly Staff

Rudy was really great and changed out my stud to a hoop, was super nice and made me feel comfortable. Tatum was a great receptionist was very sweet and answered my questions

Adriana Rivera

Adriana Rivera

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Unprofessional Poor Hygiene Rude Staff

Had a heavyset man pierce my septum (can't remember his name at the moment) and it was the worst experience I've ever had. He didn't disinfect the area at all. Did not warm me and couldn't even stand to reach my nose. He absolutely rushed it and then practically told me to get out. Never coming back here again. The person at the desk was also rude and had an attitude. This place used to have it going on and now it's just so miserable.If you're reading this do yourself a favor and DO NOT GO HERE

Vanessa Calderon

Vanessa Calderon

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Poor Customer Service Rude Staff

Customer service was horrible as soon as we walked in was not greeted. The girl with purple hair eventually helped us and she was really nice. But the piercer and I’m
Guessing he’s the owner or manager there they were both rude af. I contemplated on walking out but of course I didn’t. Do not recommend they act like the customers are doing them a favor

Christina Peterson

Christina Peterson

πŸ‘ πŸ‘Ž 😐
Helpful Staff Great Service Recommended

Rudy was very patient while we picked out what we want and helped us get the perfect placement. If you are going to platinum for a piercing I recommend seeing him!

Metztli MuΓ±oz

Metztli MuΓ±oz

πŸ‘ πŸ‘Ž 😐
Great Customer Service High Quality Products

I came in because my ball part fell out of my piercing & Rudy was nice enough to even change the whole earring to a better quality one. Thank you Rudy & happy birthday weekend!!!

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