Lucky 13 Tattooing & Piercing

Came in for a nose piercing. There were several waiting for piercings so what eye thought would be a long wait turned out not to be. The service was clean quick and painless and my piercer was very comforting to help with the small anxiety eye had. Great experience overall 👌🏾

Got my angel fangs peircings done a few days ago by Nina, and she did a fantastic job! She answered any questions I had, and was very careful with the placement of the peircings. She made sure I was happy with the placement before peircing, and I'm very pleased with the results. I will definitely be going back for more!

Travis the tattoo artist did mine and my 4 children's tattoos and they were all perfect! He has a magic touch, very talented with getting the colors exactly right and his pace is fantastic while creating exactly what you asked for. My family all love him!!!

L customer service!👎 lady came out about 25 mins of me standing out in line and said there was a sign out front stating that they weren’t accepting anymore piercers and pointed to the couple in front of me and said “she’s last”, there wasn’t a sign out prior to us getting in line.. and i was having a conversation with the female in line in front of me (prior to that worker coming out) stating how the customer service here is so bad. i feel like she would have told me if she was the last one in line as well since we were making convo. the piercers don’t actually interact with the customers. i don’t believe that sign was out there, but even if why wouldn’t they take just one more customer? it was only 7:45

I believe Ashley was her name who pierced my nose, she was super fast, clean , and professional! Most of super kind! Made my experience so much easier than what I expected !

Quick, clean, easy, no BS. May look a bit sketchy from the outside, don't let it fool you. Immortalizing the family matriarch, relatively easy design but Angel nailed it. Return visit, new tatoo 2022. Nailed that too. Reasonable pricing, expect a line on the weekend.

After much research and reading reviews, I made the choice of contacting Lucky 13’s very own Ethan Pease as the person of interest as the tattoo artist.

Let me set up the scenario; I live in Texas, however, frequently visit Richmond due to the military life. So what better place to get tatted outside of Texas. I visited Lucky 13’s website to learn that getting in touch with the artist would be best done through IG. On September 13, I reached out to Ethan on his IG. A month went by and no response. I decided to take a drive to the establishment and speak directly with Ethan on October 9th. After speaking and providing details of what I wanted, an appointment was set up for October 17.

October 17th gets here and I get tatted. All goes well and the tattoo came out great. Before leaving Ethan gave, I’m sure, his normal spill; within a month and after the tattoo has healed, if a touch up is needed please come back. Well a month went by and the tattoo healed well. However, minor touch ups are needed. Once again, I started reaching out to Ethan via IG with no reply. At this time I am back in Texas, but would be in VA this weekend, Nov 20th with a small window of opportunity. For an entire two weeks I reached out via IG and called Lucky 13 to briefly have an opportunity to speak directly with Ethan. On four occasions I was told by the young lady that answers the phone to reach out via IG. After learning that that avenue failed she placed me on hold. This occurred on November 11th. After a brief hold I am instructed to once again leave a message via IG. Supposedly, she took my IG name down to respond to my request. Today is November 21st and I have yet to hear back from anyone.

Please note this review has nothing to do with the actual work, but rather the lack of customer service and their communication skills. Every establishment has a commitment to uphold and provide a customer service friendly environment. After numerous attempts to reach out in different forms I am very disappointed at the lack of interest giving to communicate back with customers. For that reason alone I would not visit Lucky 13 again.

I’ve gone here multiple times for multiple piercings, but won’t ever go back! They pierced my mom’s cartilage crooked and my septum crooked. My septum hurt so bad, looked off, and just didn’t seem right, so I went to get a second opinion and they said it definitely wasn’t done correctly or straightly. Called to let them know that my piercing was crooked and I had to get it removed by another piercer ONE day after getting it. Their response - “I don’t know what you want me to do with it now that it’s out.” Sad to hear you don’t value customers who have been loyal for years now. Super disappointing!

It's a tattoo parlor so depends on who you get if you're a walk-in or who you schedule with. Got done blackout work by Q which was awful and I had to pay someone else to finish what he started and redo what he worked on.

Started seeing Chris and have been super happy. He's talented, friendly, and really goes the extra mile. I couldn't say enough good things about him .

It was great. Check out Mr. NYC, he's pretty cool. The lion was done on 10.24.21. The tiger was done on 3.5.23.