Review of Icing
Icing: A One-Stop Shop for Fashion Accessories and Jewelry
If you are looking for a store that offers a wide range of fashion accessories, jewelry, and ear piercing services, Icing is the place to be. This chain retailer is known for its youth-oriented products that cater to the latest fashion trends.
Products and Services
Icing offers an array of products, including jewelry, hair accessories, bags, sunglasses, and more. They also provide ear piercing services using a gun, which is a quick and easy process. The store has a vast collection of earrings, from studs to hoops, and customers can choose from a variety of metals, including gold, silver, and titanium.
Customer Service
The staff at Icing is friendly, knowledgeable, and always ready to assist customers. They are well-trained to help customers choose the right products and provide after-sales support. The store manager, Dakota, is highly praised by customers for her exceptional customer service skills.
Store Environment
The store is well-organized, making it easy for customers to find what they are looking for. The ambiance is vibrant and youthful, and the products are displayed creatively, making them more appealing to customers.
Customer Reviews
While some customers have had negative experiences with the store, many others have praised the staff and the products. Some customers have complained about long wait times for ear piercing services, while others have praised the store manager, Dakota, for her exceptional customer service skills.
Please note that Icing requires masks to be worn inside the store, and some customers have had negative experiences with staff enforcing this policy.
Store Hours and Location
Icing is open from Monday to Saturday from 10:00 AM to 8:00 PM and closed on Sundays. The store is located at 2200 N Maple Ave, Rapid City, SD 57701, United States.
Amenities
- Wheelchair-accessible entrance
- Wheelchair-accessible parking lot
- In-store pickup
- In-store shopping
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Cierra Treloar
LOVED IT. BIG SUCCESS. VERY GRATEFUL FOR THE STORE ATTENDANT
judi Trenary
Masks required
Check out girl refused to sell me and my grand daughter earring stating we needed a mask
She became hysterical and started having an anxiety attack
Had to leave twice
Refused to take my credit card
When I tried to purchase two masks off her rack for 20 dollars
Jumped back when I placed down my cash
Refused to let me put the masks on we just purchased
And threatened us twice with security
All because she didn’t know what the sign outside the door really said
My favorite Thing she did was say I need to excuse myself and go to my safe space
This liberal Democratic needs to grow up or leave SD
Terrible service
Certainly not suitable for a state where freedom is the culture
gabrielle leanhart
Harmony and Paige are the sweetest! They are amazing employees!
Sarah Elizabeth Glynn
This store is by far my favorite for accessories. The staff are helpful and willing to go the extra mile to help you find just what you are looking for.
Dusty Mctee
Good prices
Kelsey Eide
Always have great sales, fun selection, and friendly staff!!
Chanda
You never, never ever!! Should be allowed to use a gun to pierce upper ear cartilage!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Cassidy Brown Bull
M.j
Stephanie Goldy
Great prices
Nina Disher
I like the store