Review of Batteries Plus Bulbs
Batteries Plus Bulbs: Your One-Stop Shop for All Your Battery and Lighting Needs
Batteries Plus Bulbs is a chain store that offers a wide range of batteries for watches, phones, vehicles, and more. They also provide replacement light bulbs and cell phone accessories. The store is located at 2100 Stephens Ave Suite 122, Missoula, MT 59801, and is open from Monday to Saturday from 8:00 am to 7:00 pm and on Sunday from 8:00 am to 6:00 pm.
The store has a knowledgeable and friendly staff that is always ready to assist customers in finding the right battery or light bulb for their needs. They have a vast selection of batteries, including hard-to-find batteries for antique items, wheelchair batteries, and battery backup systems. They also offer phone tech services, including screen replacement, which can be done in less than an hour.
Customers appreciate the store's excellent value, competitive pricing, and awesome customer service. They also commend the staff for being very helpful and knowledgeable about their products. Batteries Plus Bulbs is a go-to store for many customers who have been doing business with them for over ten years.
However, some customers have had issues with the store's warranty policy. One customer complained that the store did not honor their warranties, and the manager made it difficult for them to get a new battery through the warranty. Another customer had an issue with the pricing, saying that the store's prices were high.
Overall, Batteries Plus Bulbs is an excellent store for all your battery and lighting needs. They have a vast selection of products, competitive pricing, and excellent customer service. If you need a battery or light bulb, this store is worth checking out.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Curbside pickup
- In-store pickup
- In-store shopping
Batteries Plus Bulbs Reviews - 100
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David Abramavage
Recently when I went to purchase a battery at Batteries +... (2 actually, with charger), for my microscope, my total purchase was $50.
Although it was pricey, I needed it.
For only that reason I drove from my home in Alberton, some 30+ miles one way, to make this purchase. Upon returning home, I find that the batteries were slightly longer than the original...so, i went to return the batteries a day or 2 later when I had a chance, presented the wrong size batteries back to the clerk who sold them to me...only returned a portion of my puchase cost. Two round trips into this fiasco now, I still dont have the right battery, as well as considerable costs involved. For 20 years I've been going to Batteries Plus, and never had an issue, now this...
Chris Langel
Great store. Knowledgeable and friendly. If it’s a battery for my phone or smoke detectors, they have it all.
Todd Ferris (Tbird)
Great experience, excellent value, awesome customer service, highly recommend doing business with these folks. My go to batteries guys for over 10 years - thanks guys!
Traci Townsend
These folks are really worth their weight in platinum!! Fast, competitively priced and very nice. I really appreciate them taking the time to take care of my needs. Tens! Tens! Tens across the board!!
Dave O
Easiest battery pickup of my life. They even helped carry them to my car.
Amanda Knabel
This place is excellent! They have the fastest phone tech in Missoula! My iPhone screen was replaced in less than an hour and the customer service was excellent!!
Suzy Hover
This particular store/manager does not honor their warranties. Evidently, after speaking with various car folks in town, this is a known and shared comment in the Missoula community. I purchased a new battery in November of 2020. As of this winter, I’ve had to jump it 5 times. Upon speaking with the manager about a replacement under the warranty, he told me they would have to take the battery and put it on their ‘machine’ to see if the battery was really the problem. He said this could take up to 5 days! When I told him this was my only means of transportation, he said “maybe” he could come up with a loaner battery but he had to see what was in my car. As I had the receipt and warranty paperwork in front of me, I told him the battery information and his reply was, “Oh, I haven’t been able to get that battery in for 6 months, due to supply chain issues.” When I asked if he could use a different battery he started a new song and dance . I realized that this guy was trying to make it as difficult as possible to get a new battery through the warranty. This then led me to ask, if I got a new battery through this shop, would it be any more reliable than my current 2 year old battery? I then took my car to my regular auto repair shop. The mechanic put a machine on the battery to sense the voltage. It registered that the battery needed to be replaced. This process took less then one minute, NOT five days. I rarely post reviews. But I also rarely run into this type of dishonesty in Missoula. I caution folks not to do business with this shop.
Twyla Brooks
They have never let me down. They have been able to get everything I need-even a bulb for an antique light, a battery for a wheelchair or a battery back-up system. They are knowledgeable and have great customer service.
Dan Molloy
These guys were great. Had some car battery issues, we took the car in- asked some questions…they tested the battery, swapped the battery and gave some great information and had a wonderful conversation all within 20 minutes.
Definitely going here again, solid staff. Eager to help and most of all, KIND.
Constance Norona
Pretty handy store if you need the items in its title. Good parking and the staff is nice, too. Can recommend!