Haven Body Arts Piercing & Tattoo

Josh is so professional and answered all of my questions when I was getting really nervous before the piercing. I had my labret done, it was quick and was not at all bad. they have a very exuberant attitude witch helped with my anxiety. I spend 90+ dollars on this piercing, the jewelry was kinda expensive but I am happy to support them. thank you Josh!

I paid almost $150 for two piercings (with the basic jewelry options). I don’t mind paying that much if the experience is good but out of the three shops I’ve been to this one was the most expensive and the most disappointing. The piercer was unprofessional and far too touchy, at one point leaning on me while we were talking (between piercings) and it made me extremely uncomfortable. The nostril piercing I got didn’t line up with the piercing on my other nostril as it was pierced too low and the other piercing I got was pierced at a very obvious (and unintentional angle). Save yourself the money and bad experience and go to either of the piercers at Luckys in Northampton or Stephen at Papercity in Holyoke (my personal favorite).

I came in for a piercing and Oz at the front desk was incredibly rude to me. Firstly she rolled her eyes at me when I asked if there were any more selections for piercing options, and when I went to pay she ignored me waiting at the front desk for 10 minutes. Once I paid she very loudly asked “ARE YOU GOING TO TIP” while my piercer stood right beside me. This was incredibly uncomfortable but I tipped as my piercer did a good job. She refused to let me use the touchpad to decide my own tip and then asked what percentage I would like to do. What I didn’t know was that she took the percentage of not only the jewelry but also the piercing fee .. that I had already paid?? This is not standard business practice and was incredibly rude. I had a good experience with my piercer but this lady’s attitude and actions were extremely inappropriate and unless the manager reaches out to ameliorate this situation I will not be returning and I suggest others do not as well.

I went to Haven about 2 weeks ago because I wanted a piercing and the tattoo parlors that do it in my town are owned by cocky, rude men I did not feel comfortable with. I'm not a piercing person, per se-I'm just a middle-aged woman who wants what I want and who does not want to put up with the arrogance of the people I've dealt with in my community. I feel that if I am changing my body in any way, that I want to feel good about the person who is doing it and that the experience is positive overall. I originally went to get my nose pierced at Haven. I have had my nose pierced 4 times in the past. All of those piercings were problematic in their own ways-placed wrong, at odd angles, with the end of the earring sticking out or coiled somewhat uncomfortably, etc. When I went to Haven, right away, my first impressions on was that the staff was helpful, friendly and non-judgmental. A kind of comeraderie developed between all of the clients and the staff and we all discussed what we were going to get and it was just a very supportive environment. They also had a lot of high-end, stylish pieces of jewelry to chose from. Then I met Penelope, who is the owner and who pierced me. She was funny, relaxed, easy-going and very professional. She instantly made me feel comfortable and good about getting a piercing there. I ended up getting 2 piercings- the other in a very private spot that I had been considering. I am a medical provider-a PCP- and was impressed with her thoughtful, careful and sanitary practices. She let me know exactly what to expect and she was right on the money. The sweet tattoo artist even came in to hold my hand. And, the piercings were perfectly placed, pain was minimal and the healing has been a cinch. I'm so glad I found them and the difference between my earlier piercings and these ones was epic. It makes a difference when a real professional does it. This is not a cheap place to have a piercing done, but it's so worth it for the knowledge and friendliness of the staff, the professional technique, the lack of pain and the final outcome.

I got my nostril pierced and he was absolutely amazing. I kept telling him I was nervous and he kept reassuring me without getting mad. Very professional and calm. 10/10 will do again. He also checked my nipple piercings for me in that same time (got them done at a different shop) and helped me figure out what was wrong and set up another appointment to get the jewelry changed since it was too long. I love this place!!

Drove a couple of hours yesterday evening to see Penelope and her phenomenal crew. With confidence I can say this studio deserves all 5 stars.
So, let me get to the good stuff I'm sure you folks would want to know:
•The front desk staff were incredibly kind and knowledgeable about the prices and style of jewelry.
•The studio was sterile, and clean but had a comfortable Feng shui.
•The wait time was minimal.
•The studio is a friend of the Earth using a reusable consent form that they can make a copy of. (Always a bonus in my book)
•Reasonable prices and fashionable jewelry upgrades.
•Penelope is VERY knowledgeable and had lots of experience.

On a personal level of my own experience, when I arrived a youngster came in and the crew was very friendly with her as they discussed the process and aftercare. I can definitely get behind a studio that's good and non condescending to kids.

Another client came in who had been a client there for over 10 years. Returning clients are often happy clients.

Penelope was very kind and upbeat, taking her time to find the perfect placement for my Dahlia's and even taught me a super cool new thing about my smile that I had never noticed! The drive was very much worth the customer service and the confidence that Penelope is very skilled.

Super grateful and I'm looking forward to coming back soon!

Went to Haven Body Arts to have a nostril piercing done a few weeks ago. Penelope did the piercing, and she was very friendly and professional. She explained everything and did a great job! I am very happy with my piercing and would recommend Haven Body Arts to anyone who’s thinking about getting a piercing!

Penelope is professional and informative about the experience and aftercare. She spends the time with each customer to feel comfortable and calm while getting stuck with something sharp! Her knowledge of the professional is above an beyond. If you are looking for a piercing, Haven is the place to go!

I went to Haven Saturday, May 6th for their $10 piercing sale for pride. I wish I could've said my experience was as great as everyone else seems to be experiencing, but it was not. I got my helix pierced, and Jay was amazing. He was patient and informative and all around pleasant to be around, making me feel very comfortable. The woman at the front desk is what ruined it for me. It was about 8:30pm, and the shop closed at 10pm that evening. My friends and I walked in and she looked up and looked annoyed, asking what we needed. I said I was there for the sale, and she made a face of disgust and continued to act rude the entire time I dealt with her. She seemed highly annoyed that she had to actually do work at her job. One of my friends was also planning to get a piercing, but was so disgusted at the way she acted that she decided not to. It's a shame because Jay did an excellent job, but this front desk woman ruined the experience for me.

My 3 year old has been asking to get her ears pierced since her birthday in September. We decided that as a Christmas gift I’d take her to get her ears pierced. I was planning to take her to the mall but as I was looking into it I began to feel unsettled and decided I’d be more comfortable going to a tattoo/piercing parlor. I had trouble finding anyone in this area that would pierce her since she was so young. We were turned away yesterday at another shop in NoHo after I was told they could do it so we made the trip. Both my daughter and I were disappointed. When I got home I call Haven Body Arts and made an appointment for today. We had an amazing experience! Jay was really friendly and made me and my daughter feel really comfortable!! We will definitely be going back 😁