Piercings by Sandy

Don't bother! Take your business to another shop.
Horrible customer service, Sandy (the piercer) is rude for no reason. She did one of my peircings a while ago, and it went fine. Came back to her shop to ask questions about piercings and she went off. She was yelling about the fact that she didn't do the peircing she thought I was talking about and kicked me out. Not for a second thinking that maybe since she did my piercing in the past I may have just been looking for her professional opinion on peircings. She did not know that I wanted another, she kicked me put of the store for asking her questions. She was extremely rude and loud about it even thought there was no other client in the shop, only her tat artist, who allowed her to walk all over them as well when they tried to help me. I feel sorry for the tattoo guys!

My daughter in law (dil) came to this establishment to get a piercing below her lip. She had come in previously to inquire about it and ask questions. She talked to a woman named Sandy who seemed professional but bragged that she was the best on the island. My dil thought about it a few days and decided that she did want to get the piercing. Sandy took her to the back and my dil asked her a few more questions. Sandy asked my dil where did she want it done and to put a mark on the spot where she wanted it. My dil complied based on a picture she saw from the ad of her establishment. Sandy told her that that spot was ugly and it would cost her twice as much. My dil said that was ok she would pay extra and that she would have Sandy put it where she thought best. At that point Sandy said that she would not do it, gave her money back to her and told her to have a nice day (or at least the tattoo artist said it). My dil was stunned and did not have a clue what happened. After having relayed the story to me I decided to call Sandy to find out what happened as I thought maybe there was a communication problem and we could solve whatever miscommunication there was. English is my dil’s second language. When I talked to Sandy on the phone I told her who I was and before I could finish she yelled at me and said “I DON’T WANT ANYTHING TO DO WITH YOU GUYS. “ and promptly hung up on me. Wow.... I was shocked! So buyer beware and if you want a piercing done go to someone who lives “Aloha”. Apparently Sandy does not!

Store was opened up 14 minutes late, the cashier dude was texting the piercer lady who apparently told him that she wasn't coming in until 1 (the place was supposed to be opened at 12) and then a few minutes later she said she was maybe going to come at 2 or not at all. The place looked clean, decent temperature, the cashier was polite and they had netflix so that's great. Legit 12 people were turned away though because all the employees were late. It's cash only and first come first serve walk-ins for basic piercings. I think once they get themselves on a schedule it could be a pretty sweet place. TL;DR: Go somewhere with punctual employees and better reviews I guess. I had high hopes for this place....

Sandy is awesome and I loved her service, friendly, informative and quick to pierce you. Got my nose done and it's healing nicely. #gold #titaniumhoop #piercednose

Sandy is the best! My husband Rae and I always go there for all our piercing needs etc!!! It's a must check out kinda hot spot!! Been going there since 2012 non stop ohana based feel all the way!

Straight to the point, no bs. She was professional and thorough, can't ask for more. Nose piercing took 10 minutes total.

Sandy was super awesome. Super knowledgeable and took her time to meet my request. 10/10 would recommended. BRING CASH!

The lady there was yelling as I was coming in and telling me not to come in because they were still opening....with the door open and the open sign on and flashing (so that means open right?). That was at 12:17 and they were supposed to open at 12. Then customer waiting outside told me they just arrived. Mom and pop owners get to their store half an hour early to open stores promptly for customers, I thought. Also, they should be more hospitable.

Seems that the piercer over here has some kind of on and off thing (sometimes being rude and other times being very sweet and friendly to customers) based on the reviews for this. But we (me and my cousin) were able to catch her on her sweet and friendly side today. My cousin got her naval piercing ($40 with a blue rhinestone, wouldve been 30 with a simple stud) with from her and it looks super cute. The tattoo guy, Ikaika, was so sweet and helped me get my first tattoo. I was really nervous but he helped me through and was so nice. The tattoo came out better than I could ever dream.
They do accept walk-ins and if you wanted to schedule an appointment don't do it through the phone because it seems the piercer yells at the phone. They accept cash only so make sure to hit up your bank or your atm before hand.
TLDR; Sandy is sweet depending on when you catch her and how busy she is, and if getting a tattoo be on the look out for a guy named Ikaika.
Thank you!

The rude women that answered the phone, not only hung up on me as I was asking a question, but was yelling. So I called right back "thinking to myself this had to of been a mistake " because no professional acts in that manner. So I called right back and this B@&$h yells in the phone I'm in a middle of a piercing call back. THAT BUSINESS will never get a dime from me nor my time... and just to let you know you wasn't recommended you was stumbled across... Be careful how you act and speak as a professional to a paying customer because this is going on many sites so customers know how you act. Definitely not my loss.