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Review of Union Station Tattoo-Piercing

Union Station Tattoo-Piercing:

Union Station Tattoo-Piercing is a local business that offers tattoo and body piercing services. The shop is located at 519 Maple St, West Des Moines, IA 50265. The business is open seven days a week, but the hours of operation are not available. The shop offers a wide range of tattoo designs, including custom designs, and body piercing services. The shop has experienced tattoo artists and piercers who are knowledgeable and skilled in their craft.

The reviews for Union Station Tattoo-Piercing are mixed. Some customers have had great experiences and have praised the shop's customer service, while others have had negative experiences. Some customers have complained about the rude behavior of some of the staff members, while others have complained about the quality of the work. Some customers have also complained about the cleanliness of the shop.

Despite the mixed reviews, Union Station Tattoo-Piercing has a loyal customer base. Customers who have had positive experiences have praised the shop's friendly and knowledgeable staff, as well as the quality of the work. Customers have also praised the shop's affordable prices and the wide range of tattoo designs available.

If you're looking for a tattoo or body piercing, Union Station Tattoo-Piercing is worth considering. However, it's important to do your research and read reviews before making a decision.

From the business

"Tattoo shop, body piercing, body jewelry store tattoo piercing"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Union Station Tattoo-Piercing Reviews - 100

4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Janet Sullivan

Janet Sullivan

πŸ‘ πŸ‘Ž 😐
Tattoos Friendly Staff Great Experience

My husband and I decided to get tattoos for our anniversary. We walked in on a Friday night, the shop was busy, everyone was friendly and helpful. We got in within an hour. Our artist was fast, friendly, and did great work on our script on both of us. Thank you Union Station for adding a great experience to two parents weekend away.

Lexie Wolf

Lexie Wolf

πŸ‘ πŸ‘Ž 😐
Bad Piercing Poor Healing Process Infection

Only giving two stars because the guy who pierced my friend and me was nice. However, I went in for a navel piercing and my friend went for cheek piercings. The guy gave me a surface piercing on my stomach, not a navel piercing. I even asked if I had the right anatomy for a navel piercing and he said yes. Yet, I still received a surface piercing that doesn’t even touch my navel. For both of us, the healing process as been horrible, and because I received a surface piercing on my stomach I have dealt with infection and rejection of the piercing. I asked the guy how long it would take to heal, and he said it takes 3-6 months but mine was looking about a month??? You should NEVER tell someone that. When my friend went back to the shop to get her cheek piercings looked at, one of the guys told her to use bactine on it, which is a huge NO NO for piercings. Will never go there to get pierced again.

Ashlynn B

Ashlynn B

πŸ‘ πŸ‘Ž 😐
No Show Poor Communication

Had an appointment with an artist there for 1:00pm Saturday January 21st. Waited until 1:30 shop wasn't open and he never showed up. Tried to call the number listed and it rang then starting making a horrible noise in my ear.

Chelsea Garcia

Chelsea Garcia

πŸ‘ πŸ‘Ž 😐
Good Prices Comfortable Experience Fast Service Custom Positioning

Went for my industrial, piercer made me feel comfortable. Was fast and didn’t hurt as much as I thought. Good prices paid 70$ overall totally recommend he positioned it how I wanted I wear safety glasses at work 24/7 so the piercing won’t hit the glasses loved going definitely going back for the rest of my piercings thank you!

Kate Carico

Kate Carico

πŸ‘ πŸ‘Ž 😐
Infection Poor Aftercare Unprofessional

Got an infection after receiving a tattoo from them. I have several and have never had an issue with aftercare or infection from other shops or artists. When I reached out to inform them of my infection, I was told it was my fault without asking any questions about my aftercare. I would not recommend the shop to anyone.

K

K

πŸ‘ πŸ‘Ž 😐
Unfriendly Staff Chaotic Environment Small Shop Sexist

I have been coming to Union Station for 7 years for piercings and tattoos. I have avoided this review for years, because I try to give them the benefit of the doubt. However I think more people should be aware of how this shop is. And it’s one specific person who ruins it, to be honest. I’ve never met someone more unfriendly than Anthony. He is standoffish, cutthroat, and literally never smiles or has a friendly manner. The artists and piercers are constantly running in and out to smoke, and it’s extremely chaotic in there. The location is fine, but the shop needs extremely remodeling or something. It’s too small. I have given them the benefit of the doubt for years, and nothing has changed. Everyone there remains rude and snappy. Justin did a great job on my tattoos so I have nothing but good things to say about him. I have no desire to give this shop any more of my money. I will not recommend them to my friends and family. It’s not worth it. You will not feel welcomed or seen when you walk through the door. Oh and they are for sure sexist, you can practically smell it on them. I feel bad for the only girl apprentice right now.

Brittany Adams

Brittany Adams

πŸ‘ πŸ‘Ž 😐
Good Customer Service Limited Selection

I decided it was time for a new piece of jewelry. They don't have a huge selection in my opinion but I will say that Cass was awesome! I would recommend her for sure!

Jaime Thorpe

Jaime Thorpe

πŸ‘ πŸ‘Ž 😐
Rude Staff Poor Service

If I could give this place 0 stars I would. the guy was the rudest guy I’ve ever met and didn’t care about tattooing at all. Absolutely worst place do not go here.

Tom Gates

Tom Gates

πŸ‘ πŸ‘Ž 😐
Great Customer Service Professional Staff

Needed some help with an earring that closed ! Frankie was amazing! Dropped what he was doing and and got me in a chair . Fast , professional, nice ! I highly recommend this place to anyone ! Thanks guys

Emely Urbaez

Emely Urbaez

πŸ‘ πŸ‘Ž 😐
Poor Customer Service

I went in to get my ear pierced and that went quick and smooth. I had some questions regarding some tattoos I wanted to get and spoke to the guy with pink hair. He did not once look up at me or put his phone down while I was speaking to him. Very disrespectful and by far the worst customer I’ve received in years.

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