Pain & Wonder Tattoo and Piercing Studio

I got a triple helix from Randy, and my experience could not have been better. The staff is very professional and the shop is very clean. The entire process from booking an appointment to walking out with my new piercings was very simple and organized. Randy did a great job with lining the piercings up and was very concise. It’s obvious that he is extremely knowledgeable about piercings and sterilization. There was minimal pain and maximum comfort with my experience. Thanks again Randy!

Also, I loved the jewelry selection they had, especially compared to other shops that don’t provide many options.

I am not even sure where to start with this review because the experience I had at pain and wonder was so great! The staff are all so extremely kind and accommodating, but my artist sealed the deal that I will never see anyone else or go anywhere else for a tattoo. I had James as my artist and he went above and beyond in everything that he did. It was my first tattoo so I was already extremely nervous, it was in a not convenient area (right above the ribs), and it was lettering. So not the easiest request but the tattoo I received and the experience I had at pain and wonder far surpassed all of my expectations. Something that I thought was going to be a pretty scary moment was turned into something really personal and it was very obvious that pain and wonder and especially James go above and beyond for their clients. I have been to other tattoo shops in Athens, not for tattoos but for piercings, and it was very apparent to me that all I was to them was walking dollar sign and they didn't care how sloppy the job or how they made me feel as long as they got their money as quick as possible. Again, NOTHING like my experience at pain and wonder, all my concerns were listened to and I got to feel like an actual person. James even let me come back the next day for a quick touch up for something that was MY mistake and he could not have been more kind about it. I will NEVER go to any other tattoo shop other than pain and wonder. They have earned all of my recommendations and accolades, and have gained a lifelong client. THANK YOU P&W!

Awesome tattoo and piercing shop in Athens. The workers are extremely reassuring and accommodating, and they do great work. Always there to answer the phone with any follow up questions! Prices are super adequate for their great work as well!! (Sweet decor too)

Marry Anne did my tattoos, and she was absolutely amazing!! Immediately walking through the door, she made me feel so comfortable and relaxed! It truly made for such an enjoyable experience for me. She was also very patient, which is huge because I am very particular! I had shown her pictures of what I was thinking and she knew exactly what to do to bring my ideas to life and in such a creative way. I will definitely be back for more!!! Thanks, Pain and Wonder!

Customer service is pretty bad especially if you don’t wear a mask. Honestly if they told me if they wanted me to wear a mask, then I would happily volunteer to do so. When the person pierced my ear he did not bother to clean up the blood off my ear. They literally said “you’re done” and gave me a manual to read for how to keep clean. He did a great job for cleanliness, but for professionalism that was horrible.

I got a helix piercing on Saturday from Randy Smyre. He was professional throughout the piercing. You can tell he's been piercing for awhile because he did it flawlessly with minimal pain. He kept me informed throughout the process. Plus, he picked a great placement for it to complement my other piercings.

Will be returning for my next one

Back in the '80s, everybody just went and had their ears pierced in the mall and it was not a great experience! I knew I wanted better for my daughter so I researched where would be the best place for her to get her ears pierced. I chose Pain and Wonder in Athens and drove an hour to get it done and I'm so glad I did!

I appreciate all of your COVID mitigation practices and how very professional your piercer was. Everything was so clean and sterilized. My daughter was nervous, but your calm and reassuring piercer made her feel much better. She said she barely felt anything!

After the piercing, we've never had a single issue and it's now been four months. We finally took out the starter earrings we purchased from you and yesterday she was able to wear some fabulous, dangle earrings with her prom dress!

Thank you for taking good care of my girl! I would recommend you to anyone!

Great experience at initial visit- tattoo and piercing. However, when I returned to get a shorter post, the experience couldn’t have been worse. I was told at the original visit that an appointment wouldn’t be necessary for getting the new back. When I arrived to get it, I was told I had to have an appointment. Then I was told I could buy a new post and change it out myself at home. Then when I decided to do that, they changed their mind and said they couldn’t sell me one. The worst part though was the way I was treated. I have never met someone in the service industry that was so rude. I don’t know if she was having a bad day or what, but the way she talked down to me ensured I will never go back.

My forth tattoo experience, and my largest to date was done here at Pain and Wonder. Jack was my tattoo artist and did an incredible job bringing my artwork to life. The shop was open during COVID with extremely strict and very safe policies to ensure the clients and staff were safe at all times. I was VERY impressed at the lengths they went to ensure everyone’s safety. Jack was great, and the appointment was a lot quicker and more painless than I imagined. Definitely coming back to this shop for future work and I have been recommending my friends here since I got mine done.

I worked with James, he is and amazing artist and did a wonderful job on my tattoo. The entire staff was super nice and helpful too. I will definitely be going back for new tattoos.